Legal

Privacy Policy

Last updated: April 2025

1. Who we are

Settlyou ("we", "us", "our") is a relocation guide platform for professional and college athletes. We operate at settlyou.com and provide AI-generated relocation guides to sports clubs, universities, and athletes. Our contact email is hello@settlyou.com.

2. What information we collect

We collect information in the following ways:

  • ·Athlete profile data — name, nationality, age, sport, destination city, family details, housing preferences, dietary needs, and other relocation-related information submitted through our onboarding form. This data is used solely to generate a personalized relocation guide.
  • ·Contact information — email address provided by athletes and club administrators during onboarding and account creation.
  • ·Account information — email address and role for club portal and admin accounts created by Settlyou.
  • ·Usage data — anonymized events such as guide views, form submissions, and PDF prints, used to improve our service. No personally identifiable information is attached to these events.
  • ·Contact form submissions — name, organization, and email submitted via our website contact form.

3. How we use your information

We use collected information exclusively to:

  • ·Generate personalized AI relocation guides for athletes
  • ·Deliver relocation guides to athletes via private link and email
  • ·Communicate with clubs and universities about their athletes' relocation status
  • ·Improve and maintain the Settlyou platform
  • ·Respond to inquiries and support requests

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not use athlete profile data for any purpose other than generating the relocation guide for which it was submitted.

4. AI processing

Relocation guides are generated using the Anthropic Claude API. Athlete profile data submitted through our forms is sent to Anthropic's API to generate the guide content. Anthropic's data handling is governed by their Privacy Policy. We do not permit Anthropic to use submitted data for model training. Data sent to the API is used solely for the purpose of generating your relocation guide.

5. Data storage and security

All data is stored in Supabase (a PostgreSQL-based database platform) with row-level security policies. Relocation guides are accessible only via unique private links. Club portal and admin accounts are protected by email and password authentication. We use industry-standard encryption (TLS) for all data in transit. While we implement reasonable security measures, no system is completely secure and we cannot guarantee absolute security.

6. Data retention

Athlete profile data and generated relocation guides are retained for the duration of the club or university's active subscription. Upon account termination or written request, we will delete all associated athlete data within 30 days. Contact form submissions are retained for up to 12 months. Usage event data (anonymized) may be retained indefinitely to support platform improvements.

7. Your rights

Depending on your location, you may have rights including:

  • ·The right to access the personal data we hold about you
  • ·The right to correct inaccurate personal data
  • ·The right to request deletion of your personal data
  • ·The right to object to or restrict certain processing
  • ·The right to data portability

To exercise any of these rights, contact us at hello@settlyou.com.

8. Cookies

Settlyou uses only essential cookies necessary for authentication and session management (via Supabase Auth). We do not use advertising cookies, tracking pixels, or third-party analytics that set persistent cookies. You can disable cookies in your browser settings, though this may affect your ability to log in to the platform.

9. Third-party services

We use the following third-party services to operate Settlyou:

10. Children's privacy

Settlyou is not directed at children under the age of 13. We do not knowingly collect personal data from children. Athlete profile forms may include information about an athlete's children (such as ages for school matching) — this information is used solely for generating the relocation guide and is not stored separately or used for any other purpose.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify active club and university accounts of material changes by email. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of Settlyou after changes take effect constitutes acceptance of the revised policy.

12. Contact us

For any privacy-related questions, data requests, or concerns, contact us at: hello@settlyou.com